Hi Jennifer,
Thank you for taking the time to share your experience with us. We are sorry that it has been less than spectacular.
We are a small team of 5 that fusses over all of our plant babies (potted or not) but sometimes, nature has her own plan and moves faster than we can. Pest prevention is part of our care routine but despite our best efforts, nature find a way. It sounds like you have the situation under control (isolating them was a great call) but we are happy to share some tips on how to eliminate the gnats if you'd like. Feel free to shoot over some photos to shop@chive.ca so we can accurately assess.
Thank you once again for your order and we hope you'll give us another try when ordering plants in the future.
Sincerely,
The Chive Team