Thank you for taking the time to write us a review. We're sorry to hear you had a less than stellar experience. We are a small team that loves, inspects and cares for all of our plants and customer service is a top priority but we are human so we apologize if we missed your initial message.
Both of the plants on your order are pretty hardy. The Prayer Plant should bounce back with a good water and mist. As for the Clusia, we suggest moving it away from your other plants to reduce the likelihood of the little pests spreading. Please feel free to send us some photos and we are happy to help assist with any further troubleshooting. We have recommendations on how to eliminate the pests but want to see what they are to ensure we are giving you the right advice.
The Chive Team