Yes, live plants are delivered next business day to Toronto (including Scarborough), Mississauga, Markham, Vaughan and Richmond Hill, from $14. Delivered by hand across Toronto and the GTA, never by courier box. Outside those five areas, call the shop at 437-777-5021 and we will quote the delivery. The full rules are on the delivery page.

Yes, by phone. Call the shop at 437-777-5021 before you order and we will arrange same-day delivery for you. Orders placed online are delivered next business day, from $14, to Toronto (including Scarborough), Mississauga, Markham, Vaughan and Richmond Hill. Delivery dates are not guaranteed in severe weather; we will contact you if a delivery is delayed.

No, live plants are never shipped by post. They are delivered by hand across Toronto and the GTA, next business day, or picked up at the shop at 702 Queen Street West. Pots, ceramic flowers and everything else on the site ship across Canada within 5 business days. If you want a plant sent somewhere we do not deliver, call 437-777-5021 and we will tell you what is possible.

Yes, order online by 3 pm and your plants or pots are ready for same-day pick-up at 702 Queen St. W., Toronto, ON M6J 1E7, during shop hours. Orders placed after 3 pm are ready the next open day. Bring your order number and your order will be bagged and waiting at the counter.

The shop at 702 Queen St. W. is open Monday to Thursday 12–7 pm and Friday to Sunday 11 am–7 pm. Call 437-777-5021 with questions about a plant or an order. Online orders placed by 3 pm are ready for same-day pick-up during those hours, and the plant team is there to help you choose a pot for anything you carry out.

Contact us within 48 hours of delivery with a photo and your order number, and we will replace the plant or credit you. Email info@chive.ca or call 437-777-5021; we reply within 24 hours during regular business hours. Most problems that show up later trace back to light or watering, and the plant team is happy to talk those through at the counter.

Some are, and those are grouped in the Pet Friendly Plants collection so you can shop them in one place. Each plant listing notes whether it is safe for cats and dogs. If a plant is not in that collection, treat it as unsafe for a pet that chews leaves, and ask the shop before you buy.

Ceramic wall flowers are kiln-fired ceramic pieces designed to hang on a wall from a single small screw. Chive Studio has been designing ceramic wall flowers in Toronto since 2004, and each piece is shaped and glazed by hand. Colourfast indefinitely. No water, no maintenance. They are on the walls of the Getty Museum and the Art Institute of Chicago for the same reason they work in your living room: they are very good at being exactly what they are.

One small screw. Each Chive ceramic flower has a keyhole slot on the back; set the screw in the wall, hang the flower on it, and it sits flat. No command strips, no velcro, no tools beyond a screwdriver. If you decide to move it, you remove one screw and fill a small hole. We state this plainly because people ask, and because the answer really is this simple.

Yes — order online by 3 pm and it is ready for same-day pick-up at 702 Queen St. W., Toronto, ON M6J 1E7, during shop hours: Monday to Thursday 12–7 pm, Friday to Sunday 11 am–7 pm. Orders after 3 pm are ready the next open day. Pick-up is free and works for plants and hardgoods alike.

No. Chive ceramic flowers are kiln-fired at high temperature and colourfast indefinitely. The glaze is part of the ceramic surface, not a coating applied on top, so it does not fade in sunlight, chip with normal handling, or change colour with humidity. The flower on your wall in fifteen years will look the same as the day it arrived.

In more than 200 art galleries, museum gift shops, botanical garden shops and independent boutiques worldwide, including the Getty Museum and the Art Institute of Chicago. In Toronto, at our own shop at 702 Queen Street West. We do not sell to big-box retailers and never have. You can also shop the full range online at chive.ca, with shipping across Canada.

Yes, this is one of the things the collections were designed for. The English Garden, France, Coastal and Japan collections each have distinct palettes developed over two decades to work alongside one another. Mix sizes too; a 5-inch next to a 3-inch next to a 4-inch reads better than three identical sizes in a row. Many people who started with three now have considerably more than three. We have noted this pattern without drawing conclusions.

Yes, every ceramic flower ships in its own gift box, packed in tissue, so it is ready to give as it arrives. There is no need to rewrap it. If you would rather let someone choose their own, a gift card is available in any amount.

Pots, vases, ceramic flowers, cards, ornaments and seeds can be returned within 30 days of delivery in new condition, in their original packaging, for a full refund to the original card. Email info@chive.ca for a returns authorization (RA) number first; returns cannot be accepted without one. Return postage is paid by the customer, so use a tracked service. Live plants are covered separately, within 48 hours of arrival.

Report it within 48 hours of receipt. Email info@chive.ca with your order number in the subject line and at least one photo of the damage; we reply within 24 hours during regular business hours and send a replacement at no charge. You do not need to return the broken item. For a live plant that arrives in poor shape, the same 48 hours and a photo apply.

Email info@chive.ca with your order number, tell us what was missing or what arrived instead, and include a quick photo if you are unsure what it is. We will send the correct item at no cost and arrange collection of anything sent in error. Please do not return the item before contacting us; unannounced returns without an RA number cannot be processed.

Yes, email info@chive.ca with your order number and what you would like instead. Exchanges follow the same 30-day window as returns, with the item unused and in its original packaging. Return postage on the item you are sending back is paid by the customer; we cover shipping on the replacement. A returns authorization (RA) number is issued before anything is posted.

Pots, vases, ceramic flowers, cards, ornaments and Shido Seeds ship within 5 business days. Ships across Canada from our Toronto studio. Shipping is calculated at checkout by FedEx, with free shipping on qualifying orders, and tracking is sent when your order leaves. During busy periods such as the holiday season, dispatch may take slightly longer; we will tell you if there is a delay.

Email info@chive.ca right away with your order number and the correct address. Once an order is placed we have roughly two hours to make changes before it moves into processing, so the sooner you write, the better the odds. We reply within 24 hours during regular business hours and will do what we can, but we cannot guarantee changes once processing has begun.

No, chive.ca ships within Canada only. For delivery to the United States or anywhere else, order from chive.com, which ships to 40+ countries from its own warehouses. Prices there are in US dollars. Everything on chive.ca is priced in Canadian dollars and ships from Toronto, so Canadian customers pay no duties or currency conversion.

Ceramic flowers are packed individually in tissue and nestled in boxes designed to protect them in transit. Pots and vases are wrapped and boxed the same way, with the saucer cushioned against the pot. The boxes are the kind recipients tend to keep rather than discard. Nothing leaves the studio in plastic wrap.

Email info@chive.ca as quickly as possible with your order number. We process orders promptly and cannot guarantee changes once an order has been dispatched, but if you reach us before it ships we will do what we can. We cannot promise timing; we can promise that we will try, which is an honest answer and the best one available.

Yes, every price on chive.ca is in Canadian dollars and includes no hidden duties, because orders ship from Toronto. Taxes are added at checkout according to your province. If you see a price in US dollars, you are on chive.com, the American store; the two sites carry the same designs and ship to different countries.

Yes, enter the recipient's address at checkout and add your message in the order notes. Plants inside our delivery area arrive next business day by hand; pots and ceramic flowers ship across Canada within 5 business days. Gift recipients without a sales receipt can exchange for merchandise credit.

Only one promo or discount code can be used per order. If a code is already applied at checkout, a second one cannot be added, which is the most common reason a code appears not to work. Codes also expire on the date shown in the offer. If neither explains it, email info@chive.ca with the code and we will check it.

Chive Studio is a ceramic design company founded in Toronto in 2004 by Todd Newgren. We design ceramic wall flowers, plant pots with drainage and Shido Seeds, and run the plant shop at 702 Queen Street West. Our ceramic flowers are in the Getty Museum, the Art Institute of Chicago and 200+ art galleries and botanical gardens worldwide. Exhibiting at the RHS Chelsea Flower Show since 2013; twice awarded the 5-star booth award — only two are given each year. Always original, often copied.

Yes, Chive Studio is a Canadian company, founded in Toronto in 2004 and still designing there. chive.ca is the Canadian store: prices in Canadian dollars, orders shipped from Toronto, and live plants delivered by hand across Toronto and the GTA from the shop at 702 Queen Street West. The United States is served by chive.com.